Shipping Policy

Last updated: June 16, 2026

Order Processing

At Borcelli, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Please note that our processing times are in addition to the estimated delivery times listed below.

Domestic Shipping — United States

We offer various shipping options to ensure your purchase arrives promptly and efficiently. The following shipping options are available for domestic orders:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard/Free	3–7 business days	Free
Expedited	2–3 business days	Calculated at checkout
Express	1–2 business days	Calculated at checkout

International Shipping

For orders shipped outside the United States, please allow 7–21 business days for delivery. Please note that customs and duties are the customer's responsibility. It is the customer's duty to ensure compliance with all applicable laws and regulations in their country.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this information to track your order from our warehouse to your doorstep.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us at support@borcelli.shop within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s) or packaging. This will enable us to assist you promptly and efficiently.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. You can reach us via email at support@borcelli.shop. We will respond to your inquiry as soon as possible.